WE MOVED! Our West Springfield store new location is 1680 Riverdale St COME VISIT US!

SERVICES

Service & Parts

Our team is dedicated to excellence and will go above and beyond to ensure your complete satisfaction, even long after your purchase has been made.

In-Warranty Service

If your appliance is under warranty, Contractor Home Appliance can provide you a copy of your proof of purchase for product registration and service scheduling with the manufacturer.

Contact Us Extended Warranty Service

Our extended service plans provide protection you can trust and a solution you can depend on after the manufacturer's warranty runs out. If you purchased an extended warranty and need service, please contact New Leaf to file a claim.

Get Started Quality Parts

We have a large selection of parts, and we can help you identify the correct piece you need to repair or maintain your appliance. If we do not have the part in stock, we would be happy to special order it for you.

Call for Parts

If you have a question for our team, please don't hesitate to contact us—we're here to assist you every step of the way.

Expert Delivery

From on-the-floor expertise to custom delivery, we have your back.

Prompt & Reliable

Our team is dedicated to making your delivery experience quick, safe, and hassle‑free.

Flexible Scheduling

We're here to make sure your delivery fits seamlessly into your busy schedule.

White-Glove Service

We will uncrate, set in place, and remove all packaging materials—leaving no mess behind.

Expert Delivery
Professional Installation

Professional Installation

Our dedicated team will ensure your purchase is set up with the utmost care.

Certified Technicians

Our in-house certified professionals will ensure your purchase is set up right the first time.

Worry-Free Experience

Our team is equipped to install all major appliances so you can start using them right away.

Service & Support

When finished, your installer will clean up, answer any questions, and ensure you’re 100% satisfied.

Haul Away

Trust us to remove the old appliances you're replacing in an effort to conserve environmental waste.

Hassle-Free

Our team handles all the heavy lifting, ensuring a smooth and efficient process.

Safe & Professional

We use the right tools and techniques to safely remove your old appliance.

Comprehensive Service

We can handle jobs of any size with the same level of care and attention.

Haul Away

Get Ready for Our Arrival

We want to help you get your order and delivery right the first time.

How to prepare for your laundry delivery
How to prepare for your refrigerator delivery
How to prepare for your range delivery
How to prepare for your dishwasher delivery

Delivery & Installation Guidelines

  • Before you shop, take accurate measurements to verify the product will fit in the installation/setup location.
  • Measure doorways, hallways, and stairways to ensure they are wide enough to accommodate your new purchase.
  • Make sure the unloading zone and delivery path through your doorways and hallways are clear and without any obstacles.
  • Confine all pets to a separate area.
  • Empty any existing appliances you are replacing.
  • There must be someone 18 years or older at home to accept delivery.

Washers

  • Make sure there's a 3-prong, 110-volt electrical outlet within reach of the washer's power cord.
  • The water shut-off valve must be located on the same floor and within four feet of the appliance, be corrosion-free, in good working condition, have a metal connection, and require no plumbing alterations.
  • Purchase new standard-length supply hoses if they are not included with your new washer.
  • If you are stacking the washer and dryer, purchase the proper stacking kit for your model and any other required parts.

Electric Dryers

  • Make sure a 220-volt outlet is available within 4 feet of where the appliance will be installed.
  • You must have a 3 or 4-prong outlet.
  • You will need a new electric cord and aluminum dryer vent.

Gas Dryers

  • Make sure there is a 3-prong, 110-volt electrical outlet within reach of the appliance's power cord.
  • Your natural gas shut-off valve must have a metal connection positioned directly behind the dryer.
  • You will need a new gas flex connection and aluminum dryer vent.
  • If you are stacking the washer and dryer, purchase the proper stacking kit for your model and any other required parts.

Refrigerators

  • Make sure you have a 3-prong, 110-volt electrical outlet within 5 feet of the new refrigerator.
  • For ice and water dispensing models, your water shut-off valve must be located on the same floor and within six feet of the appliance.
  • Be certain that the shut-off valve is corrosion-free, in good working condition, has a metal connection, and requires no plumbing alterations to connect parts.
  • You will need a new water line connection kit for the appliance.

Electric Ranges

  • Ensure your 3 or 4-prong outlets are located within 4 feet of your appliance.
  • You must have a new electric cord for your range.

Gas Ranges

  • Make sure there is a 3-prong, 110-volt electrical outlet within reach of the appliance's power cord.
  • Your natural gas shut-off valve must have a metal connection positioned directly behind the range.
  • You will need a new gas installation kit.

Dishwashers

  • Make sure you have a 3-prong, 110-volt electrical outlet within 5 feet of the new dishwasher.
  • Make sure your water shut-off valve is under the sink or behind your existing dishwasher.
  • Be certain that the shut-off valve is corrosion-free, in good working condition, has a metal connection, and requires no plumbing alterations to connect parts.
  • Your dishwasher should be level, and there should be no obstruction to the front legs of the unit.
  • You will need a new dishwasher connection kit for your new appliance.